FAQs
What is the story behind Potted in Style?
We’re passionate plant enthusiasts with a love for graphic tees! Potted in Style was born from our desire to blend these two passions, creating unique designs for fellow plant lovers (and to spark planty conversations wherever we go!). You can learn more about our journey on our About Us page. 🌿👕
Where are your products made and shipped from?
All our t-shirts are made and shipped from the U.S. to ensure fast, reliable delivery and the highest production standards.
What materials are your t-shirts made from?
Our t-shirts are crafted from high-quality, soft and breathable fabric blends for ultimate comfort and durability. We use Bella + Canvas 3001 tees, manufactured responsibly in the U.S. and internationally with humane, no-sweatshop, sustainable practices. For more details, please refer to each product's "Material & Care" section.
How do I care for my t-shirt?
For best results, machine wash cold inside-out, tumble dry low and avoid bleach to keep your shirt looking fresh and vibrant. This care helps preserve the quality of the fabric and print.
Why does my shirt feel a bit rough?
New t-shirts often have a treatment that can make them feel slightly stiff at first. After the first wash, they’ll soften up as intended! For best results, machine wash cold, inside-out, tumble dry low and avoid bleach.
What is Made-to-Order?
Made-to-Order (MTO) means that each product, like your t-shirts, is created individually after the order is placed rather than produced in bulk in advance. This approach reduces waste and avoids excess inventory by ensuring that no item is made without a buyer, supporting a more sustainable business model.
For your t-shirts, made-to-order production has these eco-friendly benefits:
- Reduces Waste: Only the fabric and materials needed for each order are used, avoiding leftover stock that could otherwise end up as waste.
- Minimizes Resource Consumption: By making each item to order, energy and resources are conserved since nothing extra is manufactured.
- Supports Eco-Responsibility: This method aligns with sustainable practices, as it prevents overproduction and reduces the environmental footprint of your products.
This sustainable approach appeals to eco-conscious customers who value brands that actively work to reduce waste and promote responsible resource use.
Do you accept refunds or exchanges?
Absolutely! With our 30-Day Guarantee, if you're not satisfied with your order, we’ll refund or replace it. Just contact us with your order number and a photo of the issue within 30 days of receiving your item. For full details, please refer to our Refund Policy.
Do you offer international shipping?
Yes, we do! We’re excited to offer shipping worldwide and are actively working to expand our supplier locations to bring faster and more affordable shipping options to our international customers. Stay tuned!
How long does it take to receive my order?
As each product is custom-made upon order, please allow 2-3 business days for processing. Shipping times vary based on your location:
| Location | Shipping Method | Estimated Delivery Time |
|---|---|---|
| United States* | Standard Shipping | 3-5 Business Days |
| Canada | Standard Shipping | 10-30 Business Days |
| International | Standard Shipping | 15-30 Business Days |
* Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7-12 business days.
How much does shipping cost?
Shipping fees are calculated at checkout based on your location and the size of your order!
- United States:
- 1 Shirt: $4.99
- 2 Shirts: $6.99
- 3+ Shirts: FREE
International orders may be subject to customs duties or taxes, which are the customer’s responsibility.
Can I track my order?
Yes! Once your order has been shipped, you’ll receive an email with a tracking number to monitor its progress. If you don't receive tracking information within 5 business days, please contact us at support@pottedinstyle.store.
Do you offer discounts or promotions?
We occasionally run promotions and offer discounts! Follow us on Instagram and Facebook or if you’d like to be the first to know (and maybe even get an exclusive discount!), feel free to join our mailing list.
How can I contact you?
For any inquiries or support, please reach out to us at support@pottedinstyle.store. We aim to respond within 1-2 business days.